Frequently Asked Questions

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Dates and Hours

Friday, Feburary 28, 12:00 pm to 4:00 pm

  • Members' Preview Day
  • 2025 Friday Preview Event will take place in the evening

Saturday, March 1 - Saturday, March 8:  10:00 am – 8:00 pm  

  • Early Morning Tours/Early Morning Photography Tours
    8:00 am - 10:00 am
  • Members' Preview (only Saturday, March 1; Sunday, March 2; Friday, March 7; and Saturday, March 8)
    9:00 am - 10:00 am 
  • Open to the General Public
    10:00 am – 8:00 pm
  • On Saturday, March 8 ONLY for Flowers After Hours (ticketed event)
    8:30 pm – 11:30 pm

  Sunday, March 9,  10:00 am – 6:00 pm 

  • Early Morning Tours/Early Morning Photography Tours 
    8:00 am – 10:00 am 
  • Members' Preview
    9:00 am – 10:00 am 
  • Open to the General Public
    10:00 am – 6:00 pm

You may enter the Show at any time during posted Show hours, up until 30 minutes prior to the end time of that day. Re-entry on your existing ticket is permitted at this year’s Show with a handstamp from a security guard. 

Will Call and Box Office at the Main Entrance will open one (1) hour before the Show opens each day and close 30 minutes prior to Show closing each day. 

General Public -- Entrances Available for Flower Show:

  • 12th and Arch Street - West Entrance:  Ticket sales via Box Office and kiosks; Will Call is also located here
  • 12th and Arch Street - East Entrance:  Ticket sales via kiosks
  • Market Street / Grand Hall / SEPTA Jefferson Station: Ticket sales via Box Office and kiosks 

 

Volunteer Entrance for Flower Show:

  • 12th and Arch Street - West Entrance:  Volunteer Check-in located in Room 107

Admission 

You can visit the official ticketing site for the 2025 Philadelphia Flower Show
Please note: PHS does not authorize the  purchase of tickets through ticket reselling websites.  Only tickets purchased from the official Philadelphia Flower Show website may be exchanged during Show dates if not previously scanned for entry, but no refunds are given without the purchase of ticket protection.

 

Tickets are also available at these locations:

  • Select ACME Markets in the region
  • SEPTA ticket counters and regional rail offices
  • AAA offices
  • Independence Visitor Center, 599 Market St. Philadelphia

Yes! Flower Show Floral Fanatic pass is available. For $90, you can attend the Show every day, receive an exclusive Flower Show tote, and get special seating at our daily Know to Grow lectures.

Philadelphia Flower Show tickets are exchangable but non refundable. Tickets can be exchanged for a different date, but all sales are final.

Yes. For the 2025 Flower Show, tickets are purchased for a specific date. If needed, you may exchange for a future date online using the self-service ticket process online. Tickets are not refundable if you are not able to use them due to a schedule conflict, illness or other situation.

Yes! There will be hand-stamping stations at each exit to allow for daily re-entry.

Yes!  Visit the Will Call area of the Flower Show Box Office, located at the 12th & Arch Street WEST entrance.

If you bought your ticket online at PHSonline.org, you should have received a confirmation email sent to the email address provided during the purchase. 
 

For ticket questions, please contact Flower Show Customer Care at 1-833-685-7469; hours are 9:00 am – 9:00 pm, Monday – Friday; and 9:00 am – 5:00 pm, Saturday – Sunday.

 

Phsonline.org/the-flower-show/ticket-info is the official ticketing site for the 2025 Philadelphia Flower Show. If you purchased tickets online at AAA, or another ticketing site, please contact that site's customer service department.

Unfortunately, we are not participating in 2025. 

All visitors will be scanned using weapons detection technology prior to entering the Flower Show. All bags and personal belongings are subject to search by Show security prior to entering the Flower Show. Please see our list of Flower Show policies for further details about bag size, prohibited items, and other regulations for Show guests. Note that guests will be asked to secure any items on the Prohibited Items List away from Show property.

 

Private security staff members will be onsite throughout the Flower Show grounds, wearing royal blue shirts and ready to assist. Members of the Philadelphia Police Department will be onsite and near the Convention Center at various times through the Show dates.

Visitors are prohibited from bringing food into the venue. Concessions with varied menu items that meet almost all dietary needs (vegetarian, vegan, gluten-free, kid-friendly, nondairy, etc.) are available throughout the Show, and at a number of eating establishments around the Convention Center. 

 

Hydration stations will be available throughout the Show for guests to refill their personal water bottles, and these will be marked on the Flower Show map.

 

 

The Flower Show welcomes ADA Title III service animals. The Flower Show does not allow pets, emotional support animals, comfort animals, or therapy dogs.

As part of exciting new programming updates, Fido Friday will not be featured at this year’s Flower Show. We warmly invite you and your furry friends to explore PHS’s dog-friendly spaces at several of our Public Gardens and Landscapes across the region, and at our PHS Pop Up Gardens, opening this spring.

You are welcome to bring in smaller bags, strollers, and other small personal items. Remember that all personal items are subject to search by the Show security team. Please view our Show policies in terms of bag size.

 

Yes!  Mobility scooters, single & double strollers, and manual wheelchairs will be available for pre-Show online rental as well as onsite rental. NOTE: Advance reservations for mobility equipment are highly recommended at the time you purchase your Flower Show tickets to ensure availability. Due to high demand, there may be limited mobility equipment availability for walk-ups and same-day reservations. Visit the Accessibility page to reserve your equipment.

To help all guests prepare for their Flower Show visit and to ensure everyone can enter the Show quickly and efficiently, we ask you to: 

  • Pass through a metal detector; please keep walking and moving with the flow of traffic. Please review our Show Policies for prohibited items. If flagged by our security team, your bag may be subject to a quick search.
  • Please have your pre-purchased tickets out and ready to scan; if you need to purchase a ticket, you can do so after going through the security process.
  • We will scan your Flower Show ticket and direct you to the Flower Show Main Entrance to enjoy the event!

Our staff will keep entrance lines moving as quickly as possible so all guests can enjoy the maximum amount of time at the Show. We will continue to monitor line wait times for all guests. 

Apply online at www.ticket-refunds.com.

 

The Flower Show can be accessed through several Convention Center entrances:

  • West Entrance - 12th and Arch Street:  Ticket sales via Box Office and kiosks. This is the location of Will Call and Volunteer check-in.
  • East Entrance - 12th and Arch Street:  Ticket sales via kiosks.
  • Market Street Entrance/ SEPTA Jefferson Station: Entrance to the Grand Hall. Ticket sales via Box Office and kiosks. 

Yes!  The location of the Flower Show coat check (and item check) is located in Room 204 C, on the Concourse area of the Pennsylvania Convention Center, in between the main exhibit area and the Grand Hall. 

 

Please note the coat check is CASH ONLY for all items. Guests are encouraged to have cash available, or to use ATMs within the Convention Center and near the venue.

 

Hours of Operation:

  • Coat check opens Friday, March 1: 12:00 pm - 3:00 pm; then re-opens for Preview Party 4:30-9:30pm (note: guests may check-in for Preview Party as of 4:45pm)

  • Saturday, March 2 - Sunday, March 10: 8:00 am - Show Closing Time (coat check will be available for Early Morning Tour guests)

Note: on Saturday, March 9 only, the coat check will remain open between Show Close and the start of the Flowers After Hours event, and then will close at the end of this evening event.

 

Pricing and Payment Options:

  • Price: $4 per item;  1 jacket = 1 item; 1 flowerpot = 1 item, etc.

Yes!  We encourage our guests to take photographs and videos of their visit for their personal use and to share on social media using the hashtags: #PhiladelphiaFlowerShow and #FlowerShow.  Only portable equipment is allowed. No electric or stationary set-ups are permitted. Personal photographs and videos of any Flower Show elements may not be used for commercial purposes.

Yes!  A charging station is available onsite on the Concourse level of the Convention Center. The cost is $2/30 minutes.

The Flower Show is a rain or shine event, although a cancellation is possible in the case of severe or dangerous weather (e.g., blizzard conditions). No Flower Show refunds will be provided; however, it is possible for guests to use their tickets on another day of the Show if inclement weather prohibits a visit. 

Check the forecast first, then check Flower Show social media channels (Facebook and Instagram) to ensure the Show will open for the day in case of inclement weather.

Be sure to take advantage of the ticket protection package available to all Flower Show guests during the ticket purchase process. Our ticket protection is provided by Secure My Booking, and for just a few extra dollars per ticket, you get peace of mind for the items covered by the policy. 

The Flower Show will be open during posted Show hours unless there is a severe weather event that necessitates that the Pennsylvania Convention Center must close. Guest tickets are valid any day of the Show, and will be honored for re-entry at another time, and affected guests will be advised of the details for their next visit. 

Health and Safety Information

Guest safety measures that will be in place at this year's Philadelphia Flower Show include:

  • Private security staff members will be onsite at the Show entrance and throughout the Flower Show grounds, wearing royal blue shirts and ready to assist.
  • Members of the Philadelphia Police Department will have roving officers both inside and outside the venue during Show dates.
  • All visitors will be scanned using weapons detection technology prior to entering the Flower Show.  Note that guests will be asked to secure any items on the Prohibited Items List off Show property.

Accommodations, Directions, Transportation & Parking

Pennsylvania Convention Center

1101 Arch St, Philadelphia 

 

The Convention Center can be reached via car, train, bus, trolley, and car service. For more information on the Convention Center, visit the Convention Center's information website.

Visit our Flower Show Parking page to learn about our partnership with SpotHero. To contact their customer support call 844-324-7768 or email [email protected]
 

The Convention Center does not own/manage a parking garage or street parking lot, there are a number of parking facilities around the venue. Visit the Convention Center's parking information page for more details.

The most cost-effective travel option to attend the Flower Show is public transportation (SEPTA regional rail, subway, trolley, or bus, or PATCO train/subway). Lyft, Uber and taxi services also service the Show.

Yes!  A Lost & Found area is part of the Information Booth located outside of Hall A (main exhibit portion of the Show). If you realize an item is lost, please visit this area during Show hours or before your exit from the Show, and the team will be happy to assist you.

 

Any items not retrieved by their owners will be brought back to the PHS headquarters office in Philadelphia, where our staff will be monitoring emails and requests for lost items. Please be patient as we attempt to connect lost items with their owners!  

 

In order to log a lost item after the Show, please call 215-988-8800 ext. 1 to provide your contact information so our staff can follow up with you.

Yes! There is a lactation, feeding, and changing station located on the Concourse Level of the Pennsylvania Convention Center.

Participation as a Member, Volunteer or Exhibitor

About PHS

Yes!  Join NOW to sign up for membership and receive free or discounted tickets to the upcoming Flower Show.  Join onsite at the Show and enjoy your member benefits, including free or discounted tickets for the next Flower Show.
 

Join as a PHS member

All members can attend on Preview day on Friday, February 28, as well as Preview Hours. The Preview Hours schedule is as follows: 

  • Friday, February 28 from 12:00 - 4:00 pm 

  • March 1 - 2 from 9:00 am - 10:00 am

  • March 7 - 9 from 9:00 am - 10:00 am

Skip the crowds and get access to Members’ Preview Day and daily Members’ Preview hour! Members' Preview Day is on Friday, February 28 from 12 - 4 pm, and Members' Preview hour are:

  • March 1 - 2 from 9:00 am - 10:00 am

  • March 7 - 9 from 9:00 am - 10:00 am

In addition, PHS Members receive access to the Members’ Lounge and special Members-only discounts at select Flower Show Marketplace vendors. A list of participating vendors may be found at Will Call (located at 12th & Arch Streets, at the Convention Center’s West Entrance) and the Members’ Lounge (located on the Show Floor).

The Members’ Lounge, located on the Show Floor, is a relaxing atmosphere where you can enjoy a comfortable seating, as well as special programs that will educate and entertain throughout the week.

 

The programming you can look forward to – exclusive to PHS members – will be announced soon!

If you are interested in volunteering, please visit our Flower Show Volunteer Page. 

More information about becoming a Flower Show Marketplace vendor is available online. If you are interested in becoming a Marketplace vendor, please contact: [email protected]

Your annual ticket to the Flower Show supports PHS's year-round mission to use horticulture to advance the health and well-being of the Greater Philadelphia region. PHS achieves this through our four impact priorities: 

  • Creating healthy living environments
  • Increasing access to fresh food
  • Expanding economic opportunities
  • Building meaningful social connections

Learn more about PHS by visiting: Our Story

Please contact PHS at 215-988-8800 or by email at [email protected].

Questions? Contact PHS today.
phone
215-988-8800

Have additional questions about the Flower Show? Visit AskPHS.