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The Flower Show


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General Volunteer FAQs

VolunteerHub is a completely free website where PHS lists its volunteer opportunities – it’s the best way for us to keep track of thousands of volunteers each year. You must create a free VolunteerHub account to register for a PHS volunteer shift.

PHS members make an enormous impact and benefit from year-round activities and benefits. While we encourage you to sign up as a member, you do not need to be a member of PHS to volunteer for most jobs. Learn more about membership here

Most volunteer positions are available to individuals 8 and older. This information is necessary to determine whether you need to provide certain waivers or need to be accompanied by an adult, guardian, or leader.

All PHS volunteers are required to complete the “Volunteer Liability Waiver and Release Form." This waiver includes Media Rights (permission for PHS the right to use your name, likeness, voice, and biographical information in promotions and a COVID-19 Assumption of Risk, Waiver, and Indemnification. 

We encourage volunteers to participate as often as their schedule allows. For the PHS Philadelphia Flower Show, we recommend volunteering for two or more shifts throughout the week so that you become familiar with the role, and the venue (Philadelphia Convention Center), and have a better volunteer experience.

No. The information you enter in VolunteerHub takes the place of an application. However, certain volunteer positions may require extensive knowledge. For example, Horticulture Information Services volunteers at the Flower Show need specific education and knowledge about plants. 

Volunteer jobs that require additional backgrounds or training are not listed on the main VolunteerHub page. Instead, these jobs are assigned unique VolunteerHub URLs.

As a returning volunteer, you will receive an email in the Fall with a link for your specific job. If you believe you should have received this email and haven’t, email [email protected]. Don’t forget to check your email spam folder.

Volunteers must dress appropriately for their job. At PHS headquarters and some of our events, dress is business casual. In a garden setting, sturdy shoes with laces (no flip-flops or sandals) and long pants like jeans or shorts are appropriate.

If you are volunteering at the Pennsylvania Convention Center, we suggest dressing in layers since it can be warm in some areas and cold in others.

PHS provides recognition throughout the volunteer experience and celebrates volunteers. Volunteers are invited to additional PHS events throughout the year. Volunteers may also be invited to serve on Show committees and in other leadership capacities at PHS.

No. However, there are a variety of parking options available near the Pennsylvania Convention Center. Click here for more information.

Yes, please email [email protected].

We are happy to welcome volunteers as young as 14 to the Flower Show! Volunteers aged 14-15 need to be accompanied by a parent. Volunteers aged 16 and 17 will need to have a parent’s acknowledgment of the PHS Covid-19 and General Waiver, which can be acknowledged while signing up for any in-person shift at flowershow.phs.volunteerhub.com.

No. Each volunteer will receive a wristband for the day they volunteer when they check in to room 107AB. If coming from Jefferson Station, volunteers will have to walk to the West entrance of the Pennsylvania Convention Center located at 12th and Arch streets. Each volunteer will also receive an extra ticket for any day to come back and enjoy the Show or can give it to a friend. The extra ticket will be able to be picked up at Will-Call.

No. However, we will have masks onsite for volunteers who would like one and are following the city’s guidelines. Currently, the health and safety guidelines from the City of Philadelphia’s Department of Health is that currently, the city encourages but does not require visitors to wear a mask in indoor public spaces

Yes. There is required General Training for volunteers for the 2023 Flower Show. It will be a prerecorded virtual training that will be sent via email in February. Some other select volunteer groups will have required training as well which will be communicated to those groups.

It is not encouraged, and the area that the belongings will be in will not be watched consistently. We recommend small bags and packing light when applicable. There will be unattended coat racks in room 107AB.

They are around 3 hours.

Yes. If you are volunteering with a group, please have your group leader email [email protected]. If you are volunteering with a friend, please sign-up individually for the same shift and time slot on VolunteerHub.  For any questions, please contact [email protected].

All tickets are valid any day of the Show for one admission.

Adults: $38.50

Student* (18-24 with valid student ID): $30

Child (5-17): $20 (Admission for children ages four (4) and under is free) Premium Member: $75


Protect your tickets from the unexpected for just $3 per ticket. With refund protection, you can apply for a refund in the event of an accident, injury, or illness including COVID-19; severe weather preventing travel to the venue; travel delays due to breakdown or public transportation, plus much more. Ticket insurance fees must be paid at the time of original purchase. Click here for full terms & conditions.

The Flower Show at the Pennsylvania Convention Center is accessible to visitors with disabilities.


The Convention Center is a fully accessible venue from street level, as well as from public transportation channels. Please know that there can be many guests, bright colors, and loud sounds throughout the Show floor. To minimize these factors, consider a visit during the week in the late afternoon or early evening.


PHS values all our guests with several types of accommodation needs, and service animals are welcomed and permitted at the Show. The Flower Show welcomes ADA Title III service animals. The Flower Show does allow emotional support animals, comfort animals, or therapy dogs.


Mobility scooters, single and double strollers, and manual wheelchairs will be available for rent at two separate locations at the Show. Reservations for mobility equipment are highly recommended at the time you purchase your Flower Show tickets to ensure availability. Due to high demand, there may be limited mobility equipment availability for walk-ups and same-day reservations. Place your reservation here.

There are no public parking garages attached to the Convention Center; however, there are several accessible parking garages and lots nearby.

The Philadelphia Flower Show will follow the health and safety guidelines from the City of Philadelphia’s Department of Health. Currently, the city encourages but does not require visitors to wear a mask in indoor public spaces.

Questions? Contact the PHS Volunteer Team.

Have a question about volunteering with PHS? Visit AskPHS.