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The Flower Show


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General Volunteer FAQs

VolunteerHub is a completely free website where PHS lists its volunteer opportunities – it’s the best way for us to keep track of thousands of volunteers each year. You must create a free VolunteerHub account to register for a PHS volunteer shift.

PHS members make an enormous impact and benefit from year-round activities and benefits. While we encourage you to sign up as a member, you do not need to be a member of PHS to volunteer for most jobs. Learn more about membership here

Most volunteer positions are available to individuals 8 and older. This information is necessary to determine whether you need to provide certain waivers or need to be accompanied by an adult, guardian, or leader.

All PHS volunteers are required to complete the “2023 PHS Covid-19 Waiver." This waiver includes PHS’s Media Rights --permission for PHS to use your name, likeness, voice, and biographical information in promotions and a COVID-19 Assumption of Risk, Waiver, and Indemnification.  

We encourage volunteers to participate as often as their schedule allows. For the PHS Philadelphia Flower Show, we recommend volunteering for two or more shifts throughout the week so that you become familiar with the role, and the venue (Philadelphia Convention Center), and have a better volunteer experience.

No. The information you enter in VolunteerHub takes the place of an application. In some cases, certain volunteer positions may require extensive knowledge and the positions are therefore not open to everyone. For example, our Plant Expert volunteers at the Flower Show need specific education and knowledge about plants. If you have Horticulture knowledge and know best practices for gardening, and are interested in getting involved, please email [email protected] so we can match you with one of these opportunities! 

Volunteer jobs that require additional backgrounds or training are not listed on the main VolunteerHub page. Instead, these jobs are assigned unique VolunteerHub URLs.

As a returning volunteer, you will receive an email in the Fall with a link for your specific job. If you believe you should have received this email and haven’t, email [email protected]. Don’t forget to check your email spam folder.

Volunteers must dress appropriately for their job. At PHS headquarters and some of our events, dress is business casual. In a garden setting, sturdy shoes with laces (no flip-flops or sandals) and long pants like jeans or shorts are appropriate.

If you are volunteering at the Pennsylvania Convention Center, we suggest dressing in layers since it can be warm in some areas and cold in others.

PHS provides recognition throughout the volunteer experience and celebrates volunteers. Volunteers are invited to additional PHS events throughout the year. Volunteers may also be invited to serve on Show committees and in other leadership capacities at PHS.

Yes! At the Flower Show we do offer seated positions. These are positions that are first come, first serve due to the nature of space. All our volunteer positions allow volunteers to take a break whenever they need it. They are free to use the Volunteer Check-In Area in room 107AB. Please reach out to [email protected] to learn more about these positions and how to sign up.  

No. However, there are a variety of parking options available near the Pennsylvania Convention Center. Click here for more information.

Yes, please email [email protected].

We are happy to welcome volunteers as young as 14 to the Flower Show! Volunteers aged 14-15 need to be accompanied by a parent. Volunteers aged 16 and 17 will need to have a parent’s acknowledgment of the PHS Covid-19 and General Waiver, which can be acknowledged while signing up for any in-person shift at flowershow.phs.volunteerhub.com.

No. Each volunteer will receive a wristband for the day they volunteer when they check in to room 107AB, which functions as your Show ticket for the day. If coming from Jefferson Station, volunteers will have to walk to the West entrance of the Pennsylvania Convention Center located at 12th and Arch streets to access the check-in room. 

No. However, we will have masks onsite for volunteers who would like one and are following the city’s guidelines. Currently, the health and safety guidelines from the City of Philadelphia’s Department of Health is that currently, the city encourages but does not require visitors to wear a mask in indoor public spaces

Yes. There is required General Training for volunteers for the 2024 Flower Show, which consists of a prerecorded virtual training video (link will be sent via email in February). Some select volunteer groups will have additional required training which will be communicated to those groups. Some require in-person training, additional virtual training, as well as reviewing some written materials.  

It is not encouraged, and the area that the belongings will be in will not be watched consistently. We recommend small bags and packing light when applicable. There will be unattended coat racks in room 107AB.

They are around 3 hours.

Yes. If you are volunteering with a group, please have your group leader email [email protected]. If you are volunteering with a friend, please sign-up individually for the same shift and time slot on VolunteerHub.  For any questions, please contact [email protected].

The Flower Show at the Pennsylvania Convention Center is accessible to visitors with disabilities.


The Convention Center is a fully accessible venue from street level, as well as from public transportation channels. Please know that there can be many guests, bright colors, and loud sounds throughout the Show floor. To minimize these factors, consider a visit during the week in the late afternoon or early evening.


PHS values all our guests with several types of accommodation needs, and service animals are welcomed and permitted at the Show. The Flower Show welcomes ADA Title III service animals. The Flower Show does allow emotional support animals, comfort animals, or therapy dogs.


Mobility scooters, single and double strollers, and manual wheelchairs will be available for rent at two separate locations at the Show. Reservations for mobility equipment are highly recommended at the time you purchase your Flower Show tickets to ensure availability. Due to high demand, there may be limited mobility equipment availability for walk-ups and same-day reservations. Place your reservation here.

There are no public parking garages attached to the Convention Center; however, there are several accessible parking garages and lots nearby.

The Philadelphia Flower Show will follow the health and safety guidelines from the City of Philadelphia’s Department of Health. Currently, the city encourages but does not require visitors to wear a mask in indoor public spaces.

Yes! Here are a few benefits to volunteering at the 2024 Flower Show: 

  • Earn volunteer hour credits 

  • Free water bottle container 

  • Free annual volunteer Flower Show themed pin  

  • Free reusable magnetic name button 

  • Free 2022 Flower Show t-shirt (while supplies last) 

  • Invite to the Annual Volunteer Thank You Party (held in late summer) 

  • Wristband (that acts like a ticket) on the day you volunteer – see the entire Show before or after your shift! 

  • Access the Volunteer Lounge to eat, take a break, hang your coat and leave your belongings (PHS is not responsible for any lost or missing items).  

  • One extra free ticket to the Flower Show (to use yourself or give to a friend) if you volunteer for 3 shifts or more. 

Volunteers are welcome to bring lunch and snacks to the Flower Show. However, there will be no refrigerator available, so we recommend an insulated lunch box. No rolling coolers are allowed on the premises. Volunteers can sit, relax, and enjoy their lunch/snacks in our Volunteer Check-In area in room 107AB either before or after their shift.  Food options are also available in the Convention Center as well right outside the Convention Center. The restaurants closest to the Volunteer Check-In Area are Maggiano's, the Reading Terminal, Panera Bread, BurgerFi, and Tom’s Dim Sum to name a few. Note that Flower Show guests do tend to dine close the Convention Center, so lunch times can be longer than normal at the venues closer to the Show. 

Questions? Contact the PHS Volunteer Team.

Have a question about volunteering with PHS? Visit AskPHS.